SMP Treatment (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit smptreatment.com or use our scalp micropigmentation services in San Francisco.
Information We Collect
We may collect the following types of information: contact details you submit through our website contact form (name, phone number, email address, and message); optional scalp photos you upload for consultation; messages you send us via WhatsApp or SMS; consultation and health history information you provide before or during a scalp micropigmentation service; and usage data collected automatically through Google Analytics, such as pages visited and browser type.
How We Use Your Information
We use the information we collect to respond to inquiries and booking requests, schedule and provide scalp micropigmentation services, communicate with you about appointments, and improve our website and services through analytics.
How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, including Google Analytics for website analytics, Zapier for automating appointment workflows, and our hosting and security providers. We may also disclose information if required by law.
Health and Consultation Information
As part of your scalp micropigmentation consultation, we may ask you to complete a Client Personal Medical Record, referenced in our Terms and Conditions. This information is used solely to assess your suitability for treatment and to provide safe, personalized care. We treat this information as confidential and do not share it except with your consent or as required by law.
Cookies
Our website uses cookies, including those set by our caching and analytics tools, to improve site performance and understand how visitors use our website. You can control cookies through your browser settings.
Data Retention
We retain personal and consultation information for as long as necessary to provide our services, comply with legal obligations, and maintain accurate business records.
Your California Privacy Rights
If you are a California resident, you have the right to request access to, deletion of, or information about the personal information we have collected about you. To make a request, please contact us using the details below.
Data Security
We take reasonable measures, including website security tools, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us: SMP Treatment, 520 Montgomery St, Suite 209, San Francisco, CA 94111. Phone: (415) 508-8318. Email: info@smptreatment.com.